Job Summary:
The Medical Records Expeditor is responsible for completing routine medical records office work such as scanning, organizing, and filing medical documents.
Communicates with government agencies, regional offices, and QTC personnel to obtain and/or send medical records data.
Essential Duties and Responsibilities:
Review the case management system to identify outstanding reports and diagnostic results
Communicate with medical offices and diagnostic facilities to obtain reports
Upload diagnostic results received to the case management system
Appropriately process Date of First Draft (DFD) signed reports in the case management system
Prioritize all requests from the client to expedite delivery of a case
Proactively notify Quality Assurance (QA’s) regarding the availability of uploaded and signed reports for high priority cases
Process faxes received
Other projects and duties as assigned
Competencies:
Ability to work independently and as part of a team
Exceptional customer service skills to both internal and external customers
Proficient in relevant computer applications (i.
e.
MS Office, Faxcom, Adobe) with an ability to learn new software quickly
Adaptable with the ability to follow a standardized workflow
Education and/or Experience: (includes certificate & licenses)
High School Diploma or equivalent (GED)
3 to 5 years of preferred experience
Medical Office and/or administrative experience
Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation
This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above.
It is not to be construed as an exhaustive statement of requirements, duties and responsibilities.
Management reserves the right to add or change the duties of this position as required at any time.
QTC Management Inc.
is a VEVRAA Federal contractor and an Equal Opportunity Employer.
The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation.
The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status.
Experience
Required
3 - 5 years: Medical Office and/or Administrative Experience
Education
Required
High School Diploma or better
GED or better
Skills
Required
Organization
Preferred
Team Player
Interpersonal
Sense of Urgency
Customer Service
Computer Literacy
Written Communication
Verbal Communication
Medical Terminology
Executing Multiple Tasks
Behaviors
Preferred
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Self-Starter: Inspired to perform without outside help
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Goal Completion: Inspired to perform well by the completion of tasks
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)