Whatsapp
Posted : Tuesday, September 26, 2023 07:37 PM
Job Information
State of Tennessee Job Information
Opening Date/Time 02/13/2024 12:00AM Central Time
Closing Date/Time 02/19/2024 11:59PM Central Time
Salary (Monthly) $3,542.
00 Salary (Annually) $42,504.
00 Job Type Full-Time City, State Location Murfressboro, TN Department Veterans Services LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF VETERANS SERVICES, BENEFIT OPERATIONS, RUTHERFORD COUNTY This is an on-site position Qualifications Education and Experience: Education equivalent to forty-five quarter hours from an accredited college or university and experience equivalent to one year full-time benefits and eligibility claims processing.
Substitution of Experience for Education: One year of experience in a Military Pay Grade of E-5 or above with an honorable discharge may substitute for the required education.
Necessary Special Qualifications: Applicants for this class must: Possess a valid vehicle operator's license; Be accredited by the General Counsel of the Veterans' Administration within 12 months of employment.
Examination Method: Education and Experience,100%, for Preferred Service positions.
Summary Summary: Under general supervision, is responsible for professional veteran's benefits representation work of average difficulty; and performs related work as required.
Distinguishing Features: This is the working class in the Veterans' Service Officer sub-series, the entry level being subsumed by that of Veterans' Service Officer 1.
An employee in this class performs veteran's benefits representation work by aiding veterans and their dependents in filing for and obtaining benefits.
,This class is flexibly staffed with and differs from that of Veterans' Service Officer 1, in that an incumbent of the latter functions at the entry level under immediate supervision.
Responsibilities Evaluating Information to Determine Compliance with Standards: Evaluates Veterans Administration decisions and determine if further actions need.
Making Decisions and Solving Problems: Reads and interprets appropriate laws and regulations in the Code of Federal Regulations 38 and the Tennessee Code Annotated.
Advises the claimant of available options under the appropriate laws and regulations in accordance with the Code of Federal Regulations 38 and the Tennessee Code Annotated.
Monitor Processes, Materials or Surroundings: Reads and understands documents such as DD214s, medical records, personnel files and other relevant documents.
Processes and interprets Veterans Administration decisions and determinations the claimant receives.
Processing Information: Obtains and compiles all relevant information in accordance with applicable Code of Federal Regulations 38 or as directed by the competent authority into a complete and accurate claims package prior to submission for adjudication.
Interpreting the Meaning of Information for Others: Reads, evaluates, and interprets correspondence/communication received from the Veterans Administration or competent authority and recommends appropriate action(s), as needed.
Assisting and Caring for Others: Assists claimants/individuals in obtaining all benefits that they are entitled to under state and federal law.
Provides appropriate guidance to available services from other local, state and federal agencies.
Communicating with Persons Outside of the Organization: Communicates effectively with state and federal agencies to gather and/or provide information.
Communicates with the public on a day to day basis to provide exceptional customer service.
Developing and Building Teams: Works independently and as a team member to promote trust, respect, and to achieve organizational goals.
Communicating with Supervisors, Peers, or Subordinates: Communicates effectively with supervisors and co workers to exchange information.
Establishing and Maintaining Interpersonal Relationships: Establishes and maintains good working relationships inside and outside the agency by exhibiting a friendly demeanor, offering assistance, providing feedback and showing respect.
Training and Teaching Others: Provides training to veterans groups and other outside agencies; e.
g.
nursing homes and assisted living facilities under the direction of the training officer/supervisor.
Participates in all training events as directed by the department training officer/supervisor.
Getting Information: Interviews claimants by utilizing all communication sources.
Verifies information from all sources, utilizing veterans' information systems, and governmental agencies.
Opens, reads, and responds to emails on a daily basis.
Estimating the Quantifiable Characteristics of Products, Events or Information: Properly prepares for outreaches according to the audience and materials needed as directed by the supervisor.
Performing Administrative Activities: Practices efficient, accountable processes through established inventory controls as directed by supervisor to be a responsible steward of state resources.
Reads, completes, and understands agency reports, as directed.
Prioritizes work load to accomplish necessary daily tasks.
Performs day to day administrative functions including time, attendance, and travel.
Operating Vehicles, Mechanized Devices or Equipment: Utilizes vehicle to travel to assigned counties on a regular basis to inform and assist veterans, dependents, county service officers and post service officers concerning benefits.
Competencies Competencies: Time Management Compassion Customer Focus Listening Functional/Technical Competencies Learning on the Fly Priority Setting Organizational Agility Written Communications Integrity and Trust Knowledge: Customer & Personal Service Education and Training Law and Government Clerical Skills: Active Learning Active Listening Critical Thinking Mathematics Reading Comprehension Speaking Writing Social Coordination Instructing Service Orientation Social Perceptiveness Complex Problem Solving Time Management Abilities: Written Expression Written Comprehension Problem Sensitivity Oral Expression Oral Comprehension Speech Clarity Speech Recognition Deductive Reasoning Inductive Reasoning Number Facility Selective Attention Time Sharing Auditory Attention Tools & Equipment Computer Fax Machine Copier/Printer/Scanner Telephone
00 Salary (Annually) $42,504.
00 Job Type Full-Time City, State Location Murfressboro, TN Department Veterans Services LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF VETERANS SERVICES, BENEFIT OPERATIONS, RUTHERFORD COUNTY This is an on-site position Qualifications Education and Experience: Education equivalent to forty-five quarter hours from an accredited college or university and experience equivalent to one year full-time benefits and eligibility claims processing.
Substitution of Experience for Education: One year of experience in a Military Pay Grade of E-5 or above with an honorable discharge may substitute for the required education.
Necessary Special Qualifications: Applicants for this class must: Possess a valid vehicle operator's license; Be accredited by the General Counsel of the Veterans' Administration within 12 months of employment.
Examination Method: Education and Experience,100%, for Preferred Service positions.
Summary Summary: Under general supervision, is responsible for professional veteran's benefits representation work of average difficulty; and performs related work as required.
Distinguishing Features: This is the working class in the Veterans' Service Officer sub-series, the entry level being subsumed by that of Veterans' Service Officer 1.
An employee in this class performs veteran's benefits representation work by aiding veterans and their dependents in filing for and obtaining benefits.
,This class is flexibly staffed with and differs from that of Veterans' Service Officer 1, in that an incumbent of the latter functions at the entry level under immediate supervision.
Responsibilities Evaluating Information to Determine Compliance with Standards: Evaluates Veterans Administration decisions and determine if further actions need.
Making Decisions and Solving Problems: Reads and interprets appropriate laws and regulations in the Code of Federal Regulations 38 and the Tennessee Code Annotated.
Advises the claimant of available options under the appropriate laws and regulations in accordance with the Code of Federal Regulations 38 and the Tennessee Code Annotated.
Monitor Processes, Materials or Surroundings: Reads and understands documents such as DD214s, medical records, personnel files and other relevant documents.
Processes and interprets Veterans Administration decisions and determinations the claimant receives.
Processing Information: Obtains and compiles all relevant information in accordance with applicable Code of Federal Regulations 38 or as directed by the competent authority into a complete and accurate claims package prior to submission for adjudication.
Interpreting the Meaning of Information for Others: Reads, evaluates, and interprets correspondence/communication received from the Veterans Administration or competent authority and recommends appropriate action(s), as needed.
Assisting and Caring for Others: Assists claimants/individuals in obtaining all benefits that they are entitled to under state and federal law.
Provides appropriate guidance to available services from other local, state and federal agencies.
Communicating with Persons Outside of the Organization: Communicates effectively with state and federal agencies to gather and/or provide information.
Communicates with the public on a day to day basis to provide exceptional customer service.
Developing and Building Teams: Works independently and as a team member to promote trust, respect, and to achieve organizational goals.
Communicating with Supervisors, Peers, or Subordinates: Communicates effectively with supervisors and co workers to exchange information.
Establishing and Maintaining Interpersonal Relationships: Establishes and maintains good working relationships inside and outside the agency by exhibiting a friendly demeanor, offering assistance, providing feedback and showing respect.
Training and Teaching Others: Provides training to veterans groups and other outside agencies; e.
g.
nursing homes and assisted living facilities under the direction of the training officer/supervisor.
Participates in all training events as directed by the department training officer/supervisor.
Getting Information: Interviews claimants by utilizing all communication sources.
Verifies information from all sources, utilizing veterans' information systems, and governmental agencies.
Opens, reads, and responds to emails on a daily basis.
Estimating the Quantifiable Characteristics of Products, Events or Information: Properly prepares for outreaches according to the audience and materials needed as directed by the supervisor.
Performing Administrative Activities: Practices efficient, accountable processes through established inventory controls as directed by supervisor to be a responsible steward of state resources.
Reads, completes, and understands agency reports, as directed.
Prioritizes work load to accomplish necessary daily tasks.
Performs day to day administrative functions including time, attendance, and travel.
Operating Vehicles, Mechanized Devices or Equipment: Utilizes vehicle to travel to assigned counties on a regular basis to inform and assist veterans, dependents, county service officers and post service officers concerning benefits.
Competencies Competencies: Time Management Compassion Customer Focus Listening Functional/Technical Competencies Learning on the Fly Priority Setting Organizational Agility Written Communications Integrity and Trust Knowledge: Customer & Personal Service Education and Training Law and Government Clerical Skills: Active Learning Active Listening Critical Thinking Mathematics Reading Comprehension Speaking Writing Social Coordination Instructing Service Orientation Social Perceptiveness Complex Problem Solving Time Management Abilities: Written Expression Written Comprehension Problem Sensitivity Oral Expression Oral Comprehension Speech Clarity Speech Recognition Deductive Reasoning Inductive Reasoning Number Facility Selective Attention Time Sharing Auditory Attention Tools & Equipment Computer Fax Machine Copier/Printer/Scanner Telephone
• Phone : NA
• Location : 1711 Old Fort Parkway, Murfreesboro, TN
• Post ID: 9085419374
