Director of Access Management

This position is incentive eligible.
Introduction Managers thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom.
We are looking for a Director of Access Management for our HCA Healthcare team where excellence creates excellence.
Benefits HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues.
The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay.
Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits Note: Eligibility for benefits may vary by location.
HCA Healthcare has expanded our influence across the healthcare industry by investing $3.
5 billion in capital improvements in recent years.
Do you want to be an influencer in healthcare? Apply for our Director of Access Management role today! Job Summary and Qualifications The Sr.
Director of Access Management leads the teams responsible for provisioning access to IT system for Corporate, Division, Facility, and Service Line users.
The Director is responsible for developing operational plans, participates in the development of strategic plans and is responsible for effectively implementing these plans.
Aligns and prioritizes enterprise access provisioning following IPS vision / direction coupled with ITG objectives.
Engages key stakeholders in the development, execution, and evaluation of access provisioning plans and initiatives.
Creates an environment for all access management teams to align and coordinate standard support delivery with customer needs and expectations.
Maintains a current knowledge of issues facing access provisioning within the healthcare industry.
Routinely provides creative and innovative ideas and solutions that will improve and streamline our access provisioning process.
Develops staff and leaders within the team, ensuring professional development plans are articulated and regularly reviewed.
Creates an environment that supports the achievement of stated plans.
Follows processes and standards, builds and expands relationships with key stakeholders, and plans and allocates resources to meet ITG goals.
Ensures access provisioning areas across the enterprise deliver products and services in a consistent, standard and effective manner.
Operations Management Defines access operation operating model and metrics that support the expectations of all key stakeholders.
Ensures compliance with established metrics and processes.
Ensures delivery of all access operations services within the HCA IT Access Management organization, while ensuring a positive customer support experience.
Identify and drive implementation of continuous improvement efforts.
Creates an environment that encourages information sharing, team-based resolutions, cross-training, and process improvement to ensure effectiveness, efficiency, and service excellence.
Combines strong leadership and technical ability with excellent documentation, communication and process development skills, creating an environment that encourages information sharing, team-based resolutions, cross-training, and process improvement to ensure effectiveness, efficiency, and service excellence.
Possess a proven operational background with a drive to show marked improvement, a passion for security and access management practices, and understand the dynamically urgent aspects of physician access.
Team Management Instills a positive, customer focused, and security minded culture.
Leads the creation of professional training and development plans.
Proactively develops managers.
Leads resource planning, recruiting, and resource allocation to meet access management goals and priorities across the company.
Excellent communicator with team, customers, and stakeholders.
Leadership The Sr.
Director Access Management provides support during normal business hours as well as afterhours (nights, weekends & holidays) as required for escalation and emergency purposes.
All Division/Regional, Corporate, and Service Line Access Manager positions and their teams report to this position.
1 Director responsible for 8 Managers and 100+ staff 3 managers supporting various lines of business and 40+ staff Director will collaborate across departmental and divisional boundaries, to ensure IPS, ITG goals and HCA priorities and business objectives are met.
Responsible for departmental and project budget planning and execution.
Performs other duties as assigned Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.
” What qualifications you will need: Bachelor's degree (Required) Master's degree (Preferred) Knowledge of Identity and Access Technologies 7+ years of experience in IT Access Management and/or Management Knowledge, Skills, Abilities, Behaviors: Acknowledged understanding of HCA LEADS behaviors for leaders Required Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.
Required Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.
Required Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA.
Required Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.
Required Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA.
Required Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors.
Required Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results.
Required Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.
Required HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times.
In recent years, HCA Healthcare spent an estimated $3.
7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital.
People do.
"- Dr.
Thomas Frist, Sr.
HCA Healthcare Co-Founder If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a(an) Director of Access Management.
Unlock your leadership potential with HCA Healthcare.
We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.